To purchase a license, please do the following:
Clicking on the "Confirm" button will allow you to select a payment method.
If you decide to click on the "Cancel" button, you will still be able to find the generated order number in the "Orders" section.
To activate your purchased licenses, please do the following:
When a table appears containing the grabbers for which you wish to activate the license, select the check mark.
Note: to activate licenses, you can only select grabbers with the following statuses:
If you have not purchased enough licenses for all the selected grabbers, you can either buy more or reduce the number of grabbers.
Once you have activated the new licenses, the status for the grabbers in question will change to NEW and the column "validity period" will display the time period for which the licenses will be active.
Note:
You can automatically renew computer licenses. If you choose to do so, licenses will automatically be purchased for computers upon expiry of their current ones.
We offer several ways to pay license fees:
If you choose to pay through an online payment system, following completion of the necessary steps, you will be returned to the dashboard. Once payment has been successfully effected, the licenses will be automatically added to your account, and you may proceed with their activation in the "Licenses" section.
If you choose to pay by bank (as a legal entity), please enter the appropriate payment details and an invoice will be generated for you. You will be able to immediately download it during the order process or in the "Payments" section. Once the necessary funds have been credited to your personal account, you will be able to pay for your order on the "Orders" page.
If, however, during the ordering process you select "Pay order automatically", the order will automatically be paid on deposit of funds to the account.
A package of documents relating to the licenses purchased will be generated within a few hours after the payment. You will be able to download it from the "Orders" page.
A license transfer is useful where:
In these cases, you can transfer the license to a different grabber in order to not lose the days for which you already paid.
To transfer a license, please do the following:
After you have transferred a license away from a grabber, that grabber’s status will display EXPIRED (meaning that the license has expired). If you no longer plan to associate licenses to this grabber, we recommend that you disable it so that it does not interfere with further operations on the site.
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