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Workplace Distractions: Their Impact on Employees, Real Cost for Businesses & Ways to Minimize Them

Workplace Distractions: Their Impact on Employees, Real Cost for Businesses & Ways to Minimize Them

In this article, you’ll learn more about workplace distractions, their causes, impact on employees and effects on businesses, as well as ways to minimize workplace distractions and make workdays more productive.

Distractions are unavoidable factors that affect workplace productivity in a negative way. And it doesn’t really matter whether your employees come into an office or work remotely. Since the increased need for WFH options during the pandemic, employees working remotely are more likely to get distracted by family members, personal affairs, and entertainment. Office distractions undermine productivity and hinder goals, too. From digital interruptions to physical disturbances, modern workplace is filled with obstacles that can impede employees’ focus.

Therefore, it’s important for employers to understand the impact of distractions on employee focus and find ways to minimize them.

In today’s article, we’ll focus on the most common workplace distractions and discuss ways you can manage them to improve employee productivity, which is crucial for achieving individual and organizational success.

Typical Causes of Distractions at the Workplace

There can be multiple reasons for distractions during work ranging from stress and lack of interest to imbalanced workload distribution and even constant work-related notifications.

Here’s a list of the most common causes of workplace distractions to name a few:

  • Hyper connectivity. Living in today’s digital world, people tend to always be online, and this habit keeps them distracted from their work, affecting both personal and professional aspects of their lives. The OnePoll survey of 2,000 adults, commissioned by Vision Direct, highlighted that in America, people spend more than 17 hours looking at digital devices each day!
  • Constant meetings. When it comes to workplace activities, meetings are unavoidable. After all, it’s estimated that on average an employee spends almost 31 hours per month on meetings. However, when these meetings are unplanned, unscheduled, and unproductive, they become a major reason for employees’ distraction at the workplace.
  • Social media. We have to admit that social media nowadays has become a necessary evil. But while it’s a great marketing tool that helps reach target audiences easily, it is also a major distraction for everyone. Today, the situation is so bad that we can’t go 1 hour without checking the phone, and it affects productivity at the workplace in the negative way.
  • Work overload. Working more than the designated amount of work hours can be helpful short-term if there are pressing tasks to complete (or if you want to catch your manager’s attention!). But when it becomes a habit, it can lead to serious issues such as poor sleep, cognitive problems, irritability, and finally, burnout.
  • Multitasking. Getting multiple tasks simultaneously is inevitable in the workplace. And it becomes one of the top distractions for employees. After all, when you have multiple tasks to perform, you feel stressed and anxious, and therefore you are more likely to get distracted.
  • Lack of motivation. When employees feel demotivated or have no reason to engage in work, they are also most likely to get distracted.

Impact of Workplace Distractions on Employees

Reducing workplace distractions should be at the top of any manager’s list in order to increase employee productivity and help them stay focused. Recognizing how office distractions can affect your employees is the first step towards developing strategies to combat potential disturbances.

Workplace distractions have a number of negative effects on employees, including the following:

  • Loss of time and momentum. When people are distracted at work, they often lose valuable time that they could’ve used to complete tasks. Constant interruptions disrupt the workflow and delay progress. It takes additional time and effort to regain focus and get back into a productive mindset, leading to reduced efficiency and, potentially, missed deadlines.
  • Reduced quality of work. When attention is divided between the task the employee has been given and a distraction of any kind, specialists may make errors, overlook important details or fail to produce work that meets the desired standards. The lack of focused attention can negatively impact critical thinking, problem-solving and decision-making, resulting in subpar outcomes.
  • Increased stress levels and burnout. Frequent interruptions and the inability to concentrate on the matter at hand can lead to feelings of frustration and overwhelm. The need to refocus and catch up because of constant interruptions can cause mental fatigue and emotional strain, leading to decreased job satisfaction and increased risk of burnout.

Even more, employees who are distracted are aware that they aren’t performing at their best. In Udemy’s 2018 Workplace Distraction Report, employees reported that distractions in the workplace:

  • keep them from performing as well as they should (54% of respondents);
  • make them significantly less productive (50% of respondents);
  • keep them from being able to advance in their career (20% of respondents).

Financial Cost of Workplace Distractions

The financial cost of workplace distractions can be significant. Businesses across America lose upwards of $650 billion per year due to employees being distracted during work hours. And there’s simple reasoning behind it: as employees attempt to repeatedly shift their attention from one point to another, they spend more time completing their tasks. On average, the amount of worktime that can actually be considered productive is less than 60%! No wonder employees might feel unaccomplished and lacking success at the end of each workday.

But it’s not just the cost of reduced productivity that has an impact. There are all kinds of hidden costs associated with workplace distractions, including:

  • Errors and rework. Distractions can increase the likelihood of mistakes being made, which may require additional time and resources to rectify. Quality control issues that can appear due to employees being distracted may lead to customer dissatisfaction and potential loss of business.
  • Stress and health-related costs. Persistent workplace distractions can contribute to increased stress levels among employees, potentially leading to higher healthcare costs due to stress-related illnesses and decreased well-being.
  • Decreased employee engagement and satisfaction. A lack of engagement produces a vicious cycle of employee dissatisfaction. This can lead to higher turnover rates as disengaged employees may seek opportunities elsewhere. Hiring and training new employees always entail additional costs for businesses.

5 Most Common Workplace Distractions & Ways to Minimize Them

1.Irrelevant meetings

Research shows that an estimated less than 50% of the time spent in meetings is truly productive.

And even though there’s an unspoken professional curtesy to attend such meetings, you can still deal with it by:

  • being more selective with the meetings you accept invites to;
  • educating the person who’s inviting you to such meetings to refrain from sending you invitations to irrelevant meetings in the future;
  • overcoming potential fear of missing out (trust us, it’s okay not to be available for every meeting under the sun!).

Management strategy: First, encourage your staff members to limit the number of meetings they schedule. Then, make sure these meetings include only those specialists who actually need to be there (meaning, whose expertise is required at said meeting). A person initiating the meeting should provide an agenda and goals for the meeting so that attendees know what to expect and what they’ll get out of it.

You can even take it a step further and block certain times of day from scheduling meetings, such as Monday mornings or Thursday afternoons. This way, everyone in the workplace will have the ability focus on work they need to perform without having to interrupt their concentration to go to a meeting.

Kickidler can help your company determine just how much time employees spend in meetings and when the best time to schedule meetings may be. These insights, which are available from the worktime reports our software generates, give you data on when employee meetings are scheduled, how much time your employees spend in meetings vs working and how employees spend their workdays overall.

2.Interruptions from other people

Whether it’s the coworker who stops by to ask a question or a child who needs help with their homework (when it comes to remote employees’ workplace distractions), other people can be a major source of distraction. And while it’s important to talk to other people to build rapport and we also can’t avoid our responsibilities at home, such interruptions tend to keep us from performing our best.

Management strategy: Encourage employees to close their office doors, work in a designated quiet area or put on headphones when they need to concentrate to signal that they can’t chat at the moment and to reduce interruptions from others.

For employees who work from home, help them find resources to reduce the likelihood of distractions from other household members, whether that’s by sharing childcare duties with their partner or by working from another location during certain times of day.

Kickidler’s reports on productivity can show you employee’s productivity during the workday and even help you understand if employees are more productive at home or in the office. This will give you an opportunity to help your staff members find the best place to work and back up your policies with data.

3.Frequent social media browsing

Using social media is the most common type of distraction in the workplace. And while you can’t actually ban your employees from accessing sites likes Facebook, Instagram, Twitter, and Linked In (this could be considered taking it a step too far on your part), such behavior does blur the boundary between work and fun, making it small and easy to cross.

After all, professionalism is a matter of self-control. And limitless Facebook, Instagram, or Twitter notifications aren’t helping anyone to stay focused on their work-related tasks.

Management strategy: Some workplaces have strict policies regarding personal device usage, especially if the work is carried out with sensitive data, such as in finance, healthcare or defense.

A proven tip to avoid social media distractions at work is to disable desktop notifications. This way, employees will only check their notifications if they have to, but they won’t spring to action and jump online every time someone they know posts something or sends them an instant message. We should also keep in mind that all these posts and messages will still be there when you finish your work.

4.Digital notifications

Constant pings from email, direct messaging and other apps can easily pull us out of our flow states. If we feel we have to respond to every message, it can be difficult to concentrate on work. Most office workers receive a constant stream of emails, and it can be difficult to determine which ones need a response now and which ones can wait until later.

Management strategy: One excellent way to help employees manage notifications is to encourage them to use the “Do not disturb” mode during work hours or to put their phones away and on silent mode in order to mitigate the level of distraction.

Once again, teaching employees the timeboxing approach is a great way to help employees set times when they’ll focus on work tasks and other times when they can use their cell phones.

Setting boundaries around their work hours also helps other employees or friends and family predict when they’re available and limit distracting them during those times.

You can also equip employees with data on which websites are distracting them. Personal insights provided by Kickidler’s self-monitoring Autokick interface help employees see when they’re most able to focus during the day so they can schedule other activities around those productive hours, as well as what distractions they need to eliminate to help them complete tasks more efficiently.

5.Competing priorities and deadlines

Giving employees too many assignments can be another form of distraction, since it requires them to jump from task to task, and that breaks concentration tremendously. It can also create stress if assignments are given by different people, and each of them labels their task as “top priority”, as employees may struggle to decide which project should be done first. In some cases, employees may feel pressure to do everything at once, which can lead to overworking, and that’s detrimental to employee well-being and productivity.

Management strategy: Managers should be aware of each employee’s current workload to ensure they aren’t frequently distracted or overburdened with new requests. Kickidler’s workload management feature can help executives gain insight into how much work each individual employee takes on.

Identify and manage workplace distractions with Kickidler!

Leverage our cutting-edge workforce monitoring software to pinpoint workplace distractions and minimize them as much as possible. Get real-time activity reports to see when employees are most productive and what distractions may be hampering them with the help of the software’s reports on productivity.

Empower employees to create their schedules around their most productive work hours based on actual data and gain insight into which employees may need help limiting distractions through the Autokick self-monitoring interface.

Uncover how much time employees spend being productive vs unproductive and figure out what time intervals are optimal for them to spend being focused on their work with the help of Kickidler’s “Focus of Attention” report.

Author photo.
Alicia Rubens

As a tech enthusiast and senior writer at Kickidler, I specialize in creating insightful content that helps businesses optimize their workforce management.

Kickidler Employee Monitoring Software

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