What should be done when there’s a problem with placing an order containing a VAT number?

To check the VAT number in your account, you should use VIES (VAT Information Exchange System) service.

If you’re placing an order and your account indicates that the VAT number is incorrect and you can’t make the order, follow these steps:

• Check if the VAT number you entered in your account is correct at:
  • VIES VAT number validation
• Check the service accessibility for resident countries at:
  • VIES Self Monitoring
• If your company details are incorrect or not up to date, check FAQ at:
  • VIES FAQ

If you need assistance with your order, please contact us at sales@kickidler.com, +7(495)777-54-58.